Why was money taken from my account if I didn’t complete my purchase?Updated a month ago

Sometimes, when a customer begins the checkout process, their bank may place a pending authorization on the account for the attempted transaction.

• This is not a completed charge; it’s simply a temporary hold to verify funds.

• If the order does not go through, the pending authorization usually drops off automatically within 1-2 business days, depending on your bank’s policies.

• You were not actually charged, and no payment will be processed for incomplete orders.

• When a transaction is successful, you will receive an order confirmation number and an order confirmation email.

• If you receive an error that your billing address does not match, please verify your information before attempting the purchase again, as mismatched information can cause the order to decline.